Monday

I'm back!

I'm back!  My computer crashed and I spent many days trying to get it back up and running.  Then I spent over a week playing "catch up"!  

My computer crashed due to a nasty little virus that disguised itself as a virus protection program.  If you have been through this, you know how frustrating it is.

My computer would not boot up, so I needed a copy of Windows XP to boot from the CD.  Come to find out, my computer did not come with a Windows CD.  Of course, I did not realize this until now (4 years later).  Instead, it came with a picture of a CD that stated that I would not need a CD due to the system restore option.  Well, you can perform a system restore if you can get to the system restore menu.  I had no idea when I contracted this virus, so I just wanted to get to my desktop and remove the viruses.  In order to do this, I would need to repair Windows, so I called Dell and spent many hours on the phone with them trying to get a copy of Windows XP.  They told me that my computer was out of warranty and that they could not help me without charging an hourly fee.  I did not need help, just a copy of Windows.  I argued that I paid for a Windows XP license when I bought the PC, therefore I have the right to hold a copy of it on CD.  My previous Dell computer came with a Windows CD.  I understand that they have had problems with people passing around their copies of Windows to others or using it to upgrade Windows on another PC, but this was not the case for me.  I just wanted to repair my computer!  I finally got through to a manager and he was able to overnight a copy to me free of charge.

It is unfortunate that I had to learn the hard way, but I will never go under protected again.  I will also ensure that my next computer comes with a Windows CD, that is if I don't make the switch to Mac and believe me, it is very tempting!  Do you have a Mac?  Have you found that they are worth the additional cost?  Also, please share your favorite anti-virus programs with us in the comments section below.  

I found four FREE anti-virus programs that have excellent reviews and have worked very well for me so far.  I installed all four of these programs on my computer.  I thought I would share them with everyone, especially considering the fact that they are FREE!  Some of these have paid upgrade options, but you can elect to stick with the free version as I have.  Here they are: 

MalwareBytes.org http://malwarebytes.org/


Spyware Doctor (offered by Google)
http://pack.google.com/intl/en/pack_installer.html


Windows Anti-malware (a Windows product)
http://www.microsoft.com/security/malwareremove/default.aspx


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1 comment:

Denver said...

I have used MAC's for over 10 years and have found that in the long run, the cost is never an issue. I have nothing against PC's, I use one every day. I have used both platforms. Your experience above is a good reason that I prefer MAC's. With the PC, you might try Microsoft Security Essentials, the last I knew it was a free download. That is the protection I use. I have A Dell at work and a Dell laptop at home, both are good machines, but I personally feel the Mac is just a better machine and OS. I do not want to get all of the PC folks up in arms, that is not my point, it is just a personal preference. There are websites that compare the costs of the PC vs. MAC and when they are configured equally, the cost is suprisingly close.

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